Can I pay by Interac e-Transfer (EFT)?

Yes, all you have to do is transfer by email and notify us of the password to use, all at the following address :

Can I pay with Visa Debit?

Yes, we now accept Visa Debit cards. This is the same procedure as for credit cards, you only have to provide us with the numbers written on the card, the expiration date and the 3-digit security code on the back of the card.

Do you offer Nutrition North Canada program discounts?

Yes, we are now registered as a south supplier with the Nutrition North Canada program. For more information on the program, to find out which communities are eligible, the subsidy rates and what products are eligible, visit the Nutrition North Canada website at the following address : click here

Are you open on weekends?

No, we are open Monday to Friday from 9 a.m. to 4:30 p.m. Outside these hours, you can send us your order or questions, we will get back to you as soon as the next business day. You can do this by email at, via our website at, on our Facebook page, on our voice mail at 1 888 852-9357 or even by fax at 1 855 663-7666.

Where can we see your products?

You can see our products on our website in the Products tab.

What are your promotions at the moment?

Our current promotions are available on our website and are also published on our Facebook page. Subscribe to our newsletters to receive our promotions automatically every month.

How can I place an order?

You can place your order by email at, via our website at, on our facebook page, by phone 1 888 852-9357 or even by fax 1 855 663-7666. If it is a grocery order please send it to us in writing.

How can I make a complaint? Who is responsible?

In case of loss of your cargo or damaged goods, you can make a claim directly with the carrier of your village (Air Inuit or Canadian North).

What are the forms of payment accepted?

You can pay by credit card, Visa Debit card or Interac e-Transfer (EFT) to our email address :

What are the delivery times?

By plane :

Our orders are sent from Monday to Friday to Montreal Airport on the same day that the order is placed. Then, you need to allow 24 to 48 hours to receive your order when weather conditions are favorable.

By boat :

You must order approximately three weeks before the departure of the boats. It is recommended to reserve your space as soon as possible so that your order is guaranteed to leave.

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